Sunday, April 6, 2008

Shipping challenges

When you live on an island, you don't just run out to Target when you need to buy, say, a crib. So we bought one on cribs.com instead. The shipping charge was very reasonable, and the price of the crib itself was the same as what we would have paid at Target or Babies-R-Us. The shipping results, however, were less than spectacular.

The crib was delivered on Friday. I had been looking forward to that, because I was excited about putting it together and hoping to post a picture here (or on Connor's blog). Well, there will be none of that for a while. The box was pretty effectively wrecked during shipping, and at least one of the crib legs got scratched up as a result. :(



I'll be following up with cribs.com customer service tomorrow and hopefully they will handle the situation well. I'll keep you posted, so if you ever find yourself living on an island (this one or any other) and you need to buy a crib online you'll know whether to order from cribs.com or not.

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